The potential for bias to affect the results of knowledge elicitation studies is well recognized. Researchers and knowledge engineers attempt to control for bias through careful selection of elicitation and analysis methods. Recently, the development of a wide range of physiological sensors, coupled with fast, portable and inexpensive computing platforms, has added an additional dimension of objective measurement that can reduce bias effects. In the case of an abductive reasoning task, bias can be introduced through design of the stimuli, cues from researchers, or omissions by the experts. We describe a knowledge elicitation methodology robust to various sources of bias, incorporating objective and cross-referenced measurements. The methodology was applied in a study of engineers who use multivariate time series data to diagnose the performance of devices throughout the production lifecycle. For visual reasoning tasks, eye tracking is particularly effective at controlling for biases of omission by providing a record of the subject’s attention allocation.

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